Traders urged to seek compensation over losses

13/10/2011

Retailers in Caerphilly, whose businesses have seen a drop in trade as a result of gas mains replacement work, have been urged by local councillors to seek compensation for their losses.

Ward councillors Colin Elsbury, James Fussell and Stephen Kent said that contractors Wales and West Utilities operated a compensation scheme and more information can be obtained by contacting them.

Councillor Elsbury, who represents the St Martin’s ward, which includes the town centre, said: "These are very difficult times for everyone but as ward members we would appeal to shoppers to continue to support Caerphilly and shop in the top of town.

"Despite the work by Wales and West Utilities the town is still very much open for business. As local councillors we are pressurising the contractors to carry out this essential work as quickly as possible.

"We are aware that the current economic climate is causing great concern to local retailers and the replacement of the gas main isn't helping matters. We have had numerous meetings to try and alleviate the disruption to the town and its retail sector. It is a huge sense of frustration that utility companies are able to operate in such a way.

"There is a compensation scheme available to retailers and we would encourage them to apply for any loss of revenue."

  • Wales and West Utilities CONTACT: Alex Williams,Customer Services,Western Gas Alliance: Tel: 02920 270653 or e-mail: alex.williams@wwutilities.co.uk